QBIS POS · Software for retail and repair stores

Retail and repair software.
From ticket to technician pay.

Repair tickets, Zalo quotes, parts inventory, IMEI, POS, warranty and technician pay on one system.

More than 150 stores and 30,000 repair tickets and orders a month on QBIS POS.

QBIS POS is built for

Phone storesSales and repairs Laptop, PC repairWalk-ins, businesses Apple devicesOnline approvals Store chainsStock, one report Shoe, bag spasItem tags and SLAs Drones, gadgetsParts by serial Office equipmentPrinters, PCs, service Home appliancesSell, repair, warranty

Operations Repair tickets, Zalo quotes Parts inventory, IMEI POS, receipts Warranty, technician pay

Your phone store

Search or run a command…Ctrl K

Jane DoeStore Owner

One device moving through QBIS POSTracking in real time

1Enquiry

2Intake

3Quote

4Repair

5Handover

6Payment

Tom Baker · returning customerZalo OA · 08:41

Enquiry

Hi, my iPhone 15 Pro screen is cracked. How much to replace it, and how long?

Genuine screen $168, labor $12, 6-month warranty, ready in 2 hours.

OK, I'll come in at 9.

Tom's profile pulled up, IMEI ...4521automatic

Ticket RT-0892 · iPhone 15 ProAnna Lee · 09:05 · due 11:00

New intake

Check	Result	Photos
Screen	Cracked, left corner	3 photos
Battery, power	89%, powers on	1 photo

Ticket printed with a QR code, customer scans to trackSent on Zalo 09:06

Sent

Assigned to tech Linh, auto-reminder if past dueautomatic

Quote RT-0892Diagnosed by tech Linh · 09:20

Awaiting approval

Item	Price
Genuine iPhone 15 Pro screen	$168.00
Labor, 6-month warranty	$12.00

Quote total$180

Quote sent on Zalo, customer taps approveNo confirmation call needed

Approved

Approve quote✓ Approved · Tom Baker · 09:26

Repair RT-0892 · tech LinhParts issued from stock · 09:30

In repair

iPhone 15 Pro screen issued · MH-23A1182 left, reorder requested

Low stock

INIntake

QTQuote

FIXRepair

QCCheck

Repair progress · due 11:00 QC done 10:45

QC 8/8, after-repair photos saved, customer notified10:45

Handover RT-0892 · 10:58Customer signs on a tablet

Returned

6-month e-warranty on the screen, to 21 Apr 2027Card sent on Zalo, look up by IMEI

Activated

Add-on case and screen protector · $6POS deducts stock at once

Sale

Devices under warranty · 312 +1

Payment, shift close · 18:00Synced to MISA accounting

Complete

Paid on RT-0892$186QR $180 · cash $6

Shift revenue$720Repairs $480 · Sales $240

Linh's commission+$7.2012 tickets/week

Commission posted to payroll, tech sees it in the app$498 to date · approved at month end

Automatic

Needs your action 3

Ticket RT-0892 awaiting diagnosisiPhone 15 Pro · due 11:00

09:05

Quote RT-0892 awaiting approval$180 · Tom Baker

09:20

Approve iPhone 15 Pro screen order2 left, below minimum · order 5

09:32

Store this month

80%

$16.6k / $20.8k revenue target9 days left · 28 repair tickets today

Repair revenue $9.4k / $12k

Sales revenue $7.2k / $8.8k

Tickets returned on time 92%

Transparent repair tickets

One ticket per device with condition photos, IMEI and due date; customers scan a code to track progress.

Repairs, sales and warranty in one record.

Parts inventory control

Parts issued by repair ticket and serial, stock updated automatically, alerts below minimum.

Separate stock per branch, transfers documented.

Accurate technician pay

Commission and KPIs calculated daily from completed tickets and actual revenue.

MISA integration, technicians see earnings in the app.

Ready to scale your chain

From one store to a multi-branch chain: add stock, staff and central reports.

Connected to QBIS Sales, HRM and the QBIS ecosystem.

QBIS platform capabilities

Whatever you need, QBIS has it.

Missing a feature? Just tell us.

New request · Store owner

Repair gross profit by technician this month, flag anyone with warranty returns over 5%.

QBISBuilt from repair tickets, stock issues and warranty claims. Preview below.

Tech	Tickets	Gross profit	Returns
Linh	48	$648	2.1%
Sam	36	$392	6.9%

Repetitive work? Let virtual staff do it.

Virtual staff · today

Quote and pickup reminders18 customers on Zalo, 11 approved, 5 pickups booked, 2 postponed

Running

Parts reorder requests7 parts below minimum, proposed order $944

Awaiting approval

Warranty and service reminders12 customers near warranty end, 4 booked in

Done

	QBIS POS	Retail POS software	Repair shop software
Sell and repair at one counter	Sales and repairs, one system	Strong on retail	Strong on repairs
Technician pay, KPIs	Commission and KPIs per ticket	Sales commission	Commission report
IMEI and serial tracking	Every device, every part	Basic	Basic
Accounting integration	Syncs with MISA and others	Data export	Data export
Your store's own workflows	Built to order	No	No
Omnichannel chat and care	Zalo, Facebook in one inbox	No	No

Pricing

Cost-effective, free trial.

Starter

$190/year

5 users · about $16 a month, billed annually

Unlimited repair tickets
POS sales, printed receipts
Parts inventory, 1 branch
Tech app for iOS, Android

Start free trial

Retail and repair choose QBIS POS.

Duy Anh MobilePhone repair and retail chain

Every device that comes in gets its own ticket; customers scan a code to see its stage.

1,000+repair tickets and sales a month

100%of parts issued on record

LiketechLaptop and computer repair center

Laptop repairs for consumers and businesses, each job logging parts, technician and cost.

300+laptop repairs a month

100%of repairs with parts history

Lab+Shoe, bag and luxury goods spa

Hundreds of shoes and bags a week, each with its own tag, status checked online.

48hSLA for the basic spa package

0mix-ups, with a tag on every item

"Since we started on QBIS POS, finding a ticket and sending the customer a progress link takes seconds, saving shift managers 6 to 8 hours a week."

Mr. HoàngChief Executive, Minh Hoàng Mobile · mhm.vn

150+repair and retail stores

30,000+repair tickets and orders a month

95%of customers renew after year one

5+ yearsin repair and retail

Every question, answered.

Which businesses is QBIS POS for? Is my store a fit?

Phone, laptop and office equipment stores that both sell and repair, plus shoe and bag spas and appliance stores with a repair desk.

How is QBIS POS different from ordinary sales software?

Sales software has no repair tickets or per-ticket technician pay. QBIS POS puts tickets, POS, parts, IMEI and technician pay on one system.

How much does QBIS POS cost? Is there a free trial?

Starter is $190 a year for 5 users, Growth $285 for 10, Pro $665 for 20, all billed annually. Every plan has a free 10-day trial.

Can QBIS POS manage a chain of stores?

Yes. Growth and Pro include central reports, permissions and separate stock per branch; iCare Center runs 5 branches on it.

How does QBIS POS calculate technician pay?

From completed tickets and actual daily revenue. Technicians see their earnings in the app, and the owner approves payroll in minutes.

Retail and repair software.
From ticket to technician pay.

Retail and repair, all in one.

Whatever you need, QBIS has it.

Missing a feature? Just tell us.

Repetitive work? Let virtual staff do it.

Industry-deep, never generic.

Cost-effective, free trial.

Retail and repair choose QBIS POS.

Grow faster with QBIS POS.

Every question, answered.

What do you need to manage? There is a product for it!

Retail and repair software.From ticket to technician pay.

Retail and repair, all in one.

Whatever you need, QBIS has it.

Missing a feature? Just tell us.

Repetitive work? Let virtual staff do it.

Industry-deep, never generic.

Cost-effective, free trial.

Retail and repair choose QBIS POS.

Grow faster with QBIS POS.

Every question, answered.

What do you need to manage? There is a product for it!

Retail and repair software.
From ticket to technician pay.